========================
GLOBAL DEGREE
A Study of Globalization
Volume 1, No. 2
http://www.gdegree.com
Editor: Mel Ochoa
========================

"There will exist one degree of separation between the most remote village and the tallest skyscraper of industry -- a Global Degree."

In This Issue:

I. Featured Essay:
"The Culture of Globalization"
By Klaus Müller,
European coordinator for the U.S. Holocaust Memorial Museum


II. Global Agent:
Margarita Quihuis,
Private Venture Advisor


III. Global Spotlight:
UNICEF, Change for Good


IV. Sidebar:
"Drowned Out
"

V. Global Wire


+++ Submit an essay to Global Degree +++


=================
I. FEATURED ESSAY
=================

"The Culture of Globalization"
By Klaus Müller,
European coordinator for the U.S. Holocaust Memorial Museum

Reprinted from Museum News, May/June 2003. Copyright
© 2003, the American Association of Museums. All rights reserved.

Note: This article was written and edited prior to the start of the war in Iraq. It is our feeling, however, that the globalization movement, as well as the role culture plays within it, are topics well worth discussing, in times of peace or war. The move toward a more globalized society, for better or worse, began long before the war in Iraq and is likely to continue long after it is over. -The Editors of Museum News.

"If globalization means that the world is a seamless unity in which everyone equally participates in the economy, obviously globalization has not taken place." -Masao Miyoshi in The Cultures of Globalization (1998)

"Globalization" is a single word with a hundred different meanings. Journalist Thomas Friedman, author of The Lexus and the Olive Tree, believes that "globalization has replaced the Cold War as the defining international system." He sees a dramatically changing world, driven by a borderless free-market capitalism and new communication technologies. As described by Friedman, "globalization is the inexorable integration of markets, nation-states and technologies to a degree never witnessed before-in a way that is enabling individuals, corporations and nation-states to reach around the world farther, faster, deeper and cheaper than ever before."

But while some praise the liberating effects of free trade and greater global communication, claiming that marginalized groups are empowered as a result, others fear standardization and forced assimilation into a Western-dominated world. Globalization is, ironically, a polarizing term. Whether people focus on the economic, political, cultural, or ecological consequences of globalization, they see either disaster or potential, neo-colonialism or free trade, empowerment or despair. And in times of international military conflict, such as the war in Iraq, the debate over globalization becomes even more heated.

Even if we use Friedman's working hypothesis as a point of departure and agree that globalization is an inescapable move from isolated countries to an increasingly interdependent world, we still face some difficult questions. What role will culture play in this new globalization movement? Will it divide or unite? And of more immediate concern to us, can museums propose or even help shape a better model of a global society than the one being advanced by multinational corporations?

Museums in the Global Movement

In recent years, free trade, the Web, and cheaper international travel have combined to help museums achieve recognition as places of exchange and communication between cultures. New communication technologies and the removal of trade tariffs have made for the easier exchange of cultural goods and services, and cultural products have become more accessible to greater numbers of people. But at the same time it has been widely noted that market deregulation and free-trade principles are fostering an environment in which economically strong countries and transnational corporations dominate local, national, and international business. The result, some critics contend, is a fundamental and growing inequality of cultural production and distribution. The danger is that dialogue between world cultures could begin to sound more like a monologue.

According to Facts and Figures 2000, a study published by UNESCO, since the 1980s, annual trade in cultural goods has exploded from $95 billion to $388 billion. Most of that trade takes place among a small group of countries: United States, Japan, Germany, Britain, and China, which together export 53 percent and import 57 percent of all cultural goods worldwide. In the United States, cultural products -such as films, music, television programs, books, magazines, computer software- constitute the largest share of U.S. exports, surpassing all other industries.

Though some cultural critics insist that cross-cultural trade inspires artistic diversity, others argue that the worldwide dominance of an American mass culture marginalizes indigenous cultural production and distribution. In this debate, the U.S. film industry often is described as a cultural monopoly. For example, despite the large number of films produced by India and Egypt, two countries with robust national film industries, 85 percent of the films screened around the world are made in Hollywood.

Western-dominated homogenization, the often feared McWorld, is a serious concern to some developing countries that lack the economic means to produce and disseminate their own cultural products. Will their cultural heritage be consumed by an imported Western model? Globalization in the 21st century has accelerated the scope, speed, and depth of cultural diffusion. Some believe that a sharp, permanent division will form between a very few producers and the very many consumers, while others insist on the value of an international cross-cultural exchange. Culture in its broadest definition belongs not to one nation but to the world, as evidenced by the global outrage whenever cultural heritage is threatened with destruction.

Into this debate, prepared for it or not, step the world's museums. Can our institutions develop a model for operating within a globalized society that differs from the corporate model, largely based on profits and market penetration? Can museums, relying on their core principles of education, communication, preservation, the free exchange of art, artifacts, and ideas, along with the current focus on building and sustaining community, offer a new vision of globalization?

The Transnational Audience

In a gradual and complex reorientation of their raison d'ệtre, which has taken place over the past three decades, many museums today emphasize serving the public rather than augmenting their collections as their foremost responsibility. Children's, neighborhood, and community-based museums were the first to adopt the view that, as Stephen E. Weil writes in the summer 1999 issue of Daedalus, museums should change "from being about something to being for somebody."

But if museums are now "for somebody," what does that mean? Who is the modern museum audience? As museums strive to determine their civic role and build partnerships with their constituents -often a "local" focus- they also are challenged to communicate with and serve national and international audiences - the "global" focus.

With 689 million international tourists in 2001, tourism has become the world's largest growth industry, generating $476 billion in 2000, according to the World Tourism Organization (WTO). Although world tourism declined sharply after Sept. 11, 2001, and is only slowly recovering in the midst of a global economic crisis, its potential for future growth seems to be undisputed, even despite the most recent slowdown attributed to the military action in Iraq. Since the 1990s, heritage travel has been one of tourism's fastest growing sectors. According to the WTO, in 2002 the number of international tourists exceeded the 700-million mark for the first time. And according to a 2001 survey conducted by the Travel Industry Association, U.S. travelers listed visiting museums or historic sites as number three among their reasons for travel.

Cultural enrichment has become an incentive of mass tourism. As a consequence, the number of museums and heritage sites is rising worldwide, as is the percentage of the regional and foreign visitors they attract. Migration and tourism have changed the way museums operate. Outside the United States and the British Commonwealth, many museums use English as the lingua franca to accommodate foreign visitors. Large museums, such as the van Gogh Museum in Amsterdam, offer audio guides in as many as seven languages, and museums worldwide understand that they must meet tourist demands regarding communication and content accessibility or risk losing a growing share of their audience.

According to the 2002 International Migration Report issued in October by the United Nations, "most of the world's migrants live in Europe (56 million), Asia (50 million), and Northern America (41 million). . . . In the 10 years from 1990 to 2000, the number of migrants in the more developed regions increased by 23 million persons, or 28 percent." Urban centers -such as New York, Los Angeles, Miami, London, Paris, and Amsterdam- have become transnational areas that are no longer defined solely by their nations, but by the rich, ever changing mix of permanent and temporary residents with widely diverse cultural and ethnic backgrounds. Globalization, it seems, is happening right in our own neighborhoods.

Iowa's Des Moines Art Center, for example, is one of many "locally oriented" institutions creating exhibitions and programs that celebrate the diversity of world cultures. Says Director and CEO Susan Lubowsky Talbott: "As our local population becomes more globally diverse, we must respond to stay viable. . . . When we bring international artists to this community, we try and partner them with responsive community partners, from schools to human service agencies."

Interaction with diverse constituencies, both transnational and local, is challenging museums to develop new communication skills. How will museums develop successful marketing tools to attract visitors with varying interests and cultural backgrounds? How will exhibitions relate to and integrate different minority cultures? As Harold Skramstad, president emeritus of the Henry Ford Museum & Greenfield Village, points out, "Museums will be extremely important organizations in defining the specialness of a place, the 'there' of a specific locale." However, a locale's "there" might have not one but several interpretations, changing significantly from one audience to another. The Washington, D.C., of the First Ladies, for example, may appear to be an entirely different city to the rapidly growing population of recent immigrants from Pakistan who are settling in the metropolitan region.

Which somebody should a museum be for?

International Influences on Museum Professionals and Museum Practices

It isn't just visitors who are thinking globally; museum professionals are, too. No longer do their models come solely from around the corner. Frank Gehry's Guggenheim Bilbao and the Tate Modern in London are providing city councils around the world with ideas about how to revive depressed industrial areas of their core cities, and international tourism plays a major role in this scenario. The U.S. Holocaust Memorial Museum's narrative approach to its exhibit content, pioneered a decade ago, is now used by similar institutions worldwide. National museums everywhere are inspired by their counterparts in Australia and New Zealand, whose exhibitions transcend the traditional boundaries of history, art, and science.

Decreasing costs for communication and travel also are making exchanges between museum professionals easier. Membership in the Paris-based International Council of Museums (ICOM) has increased over 50 percent in the past eight years to more than 15,000 members in 149 countries. Although that increase largely comes from European members who number nearly 12,000, ICOM has significant representation in North America, Asia, Latin America, and Africa, and boasts 111 national committees.

As international museum consultant Elaine Heumann Gurian says, "Everyone visits everywhere. Everyone goes to conferences everywhere. Everyone reads each other. Everyone now communicates on the Internet, reads each other's Web pages, and interacts via list-serves."

Networking across institutional and national borders, made easier by the Web, has become matter of fact. Many international professional associations have been founded in recent years, including the Instituto Latinoamericano de Museos (ILAM) in 1997 and the International Council of African Museums (AFRICON) in 1999. Moderated mailing lists have created new communication channels and information forums for museum professionals around the world. And our knowledge of international museums has improved. Museum portals -such as the British 24-hour museum (www.24hourmuseum.org.uk); the Australian Museums and Galleries Online (AMOL); the Canadian Heritage Information Network (CHIN); and the French JOCONDE Museum Collection Database- provide access to thousands of museums and their collections with a few simple clicks.

Today, information and ideas flow easily from museum to museum across international borders. Says Gurian: "Most places I work with [in other countries] are less timid than the majority of American museums. Having read our material, they believe it and have put it into practice in ways that we are still cautious about."

As our frames of reference continue to expand, international standards -for example, codes of ethics and guidelines concerning the handling of unlawfully appropriated objects from the Nazi era, as articulated by AAM and ICOM- are becoming more widely accepted around the world. As standards of practices in such fields as collecting, accessibility, conservation, and education become more widespread, they may lead to better museum practices generally, including ethical practices in collecting. For many Western museums, this raises the extremely difficult question of ownership.

Universal Museums, Universal Controversies

Increasingly, museums are being asked to operate in an international context and to help the public understand the complexities of an interconnected world. The notion of a global culture is not a new one. As long ago as 1827, for example, German writer Johann Wolfgang Goethe wrote, "National literature is now rather a meaningless term; the epoch of world literature is at hand, and everyone must strive to hasten its approach." Is it the same for "world collections"? Born from the cabinets of curiosity of the 17th and 18th centuries, museums always have collected -with and without permission of the owners- spectacular and exotic objects and specimens from all over the world. One of the most popular museums of the 17th century was Athanasius Kircher's Museum of the World, which opened in Rome in 1651. Kircher's global vision was reflected in the objects he collected for his "theatre of nature and art," including sculptures from Japan and Egypt, Native American clothing, Chinese maps, artworks from Sierra Leone, and (as his 1678 museum catalogue details) a mermaid's tail and the bones of a giant.

While collecting has become more scientifically rigorous over the centuries, the problem of original and rightful ownership of artifacts has come under greater public scrutiny. Call it the "Parthenon Dilemma," in reference to the long running dispute between England and Greece over the legal and moral right to the so-called "Elgin Marbles," removed from Turkish-occupied Greece by Lord Elgin in 1811 and displayed in the British Museum in London.

In December 2002, 18 of the world's leading collecting institutions -including the Rijksmuseum, the Hermitage, the Louvre, the Berlin State Museum, and the Metropolitan Museum of Art and nine other U.S. museums- signed a declaration identifying themselves as "universal museums" and stating that the "universal admiration for ancient civilizations would not be so deeply established today were it not for the influence exercised by the artifacts of these cultures, widely available to an international public in major museums." These institutions also stated that they would not return artifacts seized during colonial rule or during similar earlier periods of history.

Initiated by the British Museum, the declaration also affects other institutions with objects of disputed ownership, such as the Pergamon Altar at the Pergamon Museum in Berlin (claimed by Turkey); the Benin Bronzes at the Royal Academy of Arts in London (claimed by Nigeria); and Egyptian sculptures in the Louvre. The list is long.

While the 18 museums acknowledge and support the recent international conventions against the illegal acquisition of cultural artifacts, they argue that "the objects and monumental works that were installed decades and even centuries ago in museums throughout Europe and America were acquired under conditions that are not comparable with current ones. . . . We should acknowledge that museums serve not just the citizens of one nation but the people of every nation."

The result, not surprisingly, was a storm of protest. Critics claimed the museums were using the notion of the global museum to support an argument against repatriating certain selected objects to countries that claim original ownership.

Maurice Davies, deputy director of Britain's Museums Association, described the statement as "a George Bush approach to international relations," reported The Art Newspaper in its February issue. "It is a very crude statement that doesn't give credit to the subtlety of thought that many museums give this issue." Professor Andreas Eshete of Ethiopia, chair of the Association for the Return of Ethiopia's Magdala Treasures, called it "no more than Eurocentric special pleading" and noted pointedly that "few of Ethiopia's 60 or so million inhabitants can visit the great museums of Europe or the U.S. to inspect their heritage." In the United States, Tom Cremers, Web-site moderator for the Museum Security Network's listserv, was quoted by The Art Newspaper as calling the statement "outright cultural colonialism." The International Council of Museums (ICOM) and Museums Australia were among the groups publicly critical of the statement, the latter advocating for the return of aboriginal bones, hair, and other human remains in the collections of European natural history museums.

The 18 museums may indeed have a legal argument to make about their right to hold and display artifacts acquired in previous centuries under very different laws and standards. But they still will have to negotiate with ethnic groups and nation-states asserting their right to art and objects that reflect their cultural heritage. As a general principle, AAM's Code of Ethics for Museums states that "competing claims of ownership that may be asserted in connection with objects in [a museum's] custody should be handled openly, seriously, responsively and with respect for the dignity of all parties involved." And this complex legal and ethical issue will not disappear. In fact, with the increase in international travel and the accessibility of vast new amounts of historical records and related data, it shows every sign of becoming more public and more pressing.

The Web as a Global Medium

One solution might be the Web. New technologies facilitate the transmission of culture, transcending barriers of geography, ethnicity, and, potentially, social status and income. The Web has created a borderless society. As David Weinberger writes in Small Pieces Loosely Joined: A Unified Theory of the Web, the Web is a "place that has no soil, no boundaries, no near, no far."

In recent years, 1.5 billion Web sites, including millions of individual sites, have been established. Never before have such large numbers of people become producers of cultural content, seeking only the respect of their peers as their main reward. In a way, the Web has become a wildly disorganized museum of humanity, with its search machines serving as rather sloppy curators.

No other medium has made information about museums and their collections more accessible than the Web, whose potential to build new cultural environments through sophisticated exhibitions and educational offerings is just starting to develop. All over the world, digitization projects are turning hidden collections into visible global assets. Of course, in this context "global" means the First World: 72 percent of Internet users live in high-income countries, which are home to 14 percent of the world's population, according to Deepening Democracy in a Fragmented World, a 2002 report from the United Nations Development Program (UNDP).

In theory, the Web is a democratic medium, where all institutions have equal opportunity and a global audience has access to many museums. In practice, however, as explained in Status of Technology and Digitization in the Nation's Museums and Libraries, a 2002 report from the Institute of Museum and Library Services, larger museums have a greater presence on the Web than do midsize or small museums. The reasons are obvious: larger museums have more funds and Web expertise than do smaller museums. As a result, the Web doesn't just facilitate access to cultural institutions, it also contributes to the growing impact of larger, firmly established museums. In fact, some museums, such as the U.S. Holocaust Memorial Museum, the Metropolitan Museum of Art, and the Tate, have more virtual than real visitors.

In addition, though the images of millions of artifacts have been digitized, there is evidence that they do not reach the audiences that museums envisioned, even in the Western world. Eurobarometer: Public Opinion in the European Union, an October 2000 report issued by the European Commission, found that only 18 percent of users with Internet access visited a museum Web site. In the United States, UCLA's 2001 report, Surveying the Digital Future, states that only 2 percent of Web users go online to access such cultural activities as downloading music, and only 3.8 percent use the Web to search for entertainment.

For developing countries especially, the potential benefits of the Web remain just that -potential. While in theory one can access the Internet from anywhere in the world, in reality an estimated two-thirds of the world's population does not even own a telephone. According to Deepening Democracy, 854 million adults in the world are illiterate; about two-thirds of them women. Although the adult literacy rate has increased from an estimated 47 percent in 1970 to 73 percent in 1999, poverty, gender inequality, disability, and illiteracy remain the most visible barriers to cultural participation of developing countries. And the digital divide only deepens this disparity.

When museums think about globalization, it might be wise to keep things in perspective. Although the global economy affects all countries, not all of them profit from it. Nearly 3 billion people live on less than $2 a day. In 2002, the richest 1 percent had total income equal to the poorest 57 percent. Cheaper travel, communication, and cultural goods largely nurture the developed world and a transnational urban elite. The term "global village" -coined in the 1960s by Canadian communications theorist Marshall McLuhan to describe T.V.'s homogenizing effect around the world- has become a misnomer. While globalization fosters greater connections and interdependence among the nations of the world, it also contributes to the divisions between poor and rich, educated and illiterate. Integration and fragmentation are the two sides of the globalization coin.

Visions of Larger Responsibilities

As globalization takes us perhaps inevitably toward a standardized consumer culture, museums face some challenging questions. Can they make a meaningful contribution to the preservation of cultural diversity? Can they effectively document the isolation of marginalized groups, the disappearance of culturally specific traditions, or the alienation felt by immigrant residents? Just as museums have established biodiversity policies that help to sustain the natural ecosystem, can they -or should they- also strive to safeguard the "cultural ecosystem"?

In an increasingly interconnected world, museums have an opportunity, perhaps even a responsibility, to become more aware of the global scale of their topics and the global provenance of their collections. Models already exist, and they can be found in the museum field itself. Natural history museums already have gone through much of this process. Specimens acquired from expeditions to every continent turned natural history museums into unique repositories of world heritage. Today many of their exhibitions reflect a global perspective, no matter how local their focus. In addition, many ethnological museums today strive for more open communication with their constituencies. And though discussions with indigenous communities about ownership of objects or display techniques have often been accompanied by conflict, they often have led to a fuller awareness of the artifacts -provenance and cultural significance- to the benefit of the community and the museum.

Despite the challenges of taking a more global perspective in their overall operations, museums have much more to gain than to lose by thinking more broadly and reaching out to an increasingly diverse, transnational audience. With their collections as their core, and with their missions of civic responsibility and building community, museums, more than any other institution, have the potential to model tolerance and respect for other cultures, creating real and lasting understanding. Museums at their best have the special ability to make us feel -wherever we come from- culturally "at home."

---

Based in Amsterdam, Dr. Klaus Müller is a museum and web consultant, independent filmmaker, and European program coordinator for the United States Holocaust Memorial Museum, Washington DC since 1994. He serves as a representative agent of the Holocaust Museum in Europe.

Dr. Müller worked as a curator with Museum Director Sara J. Bloomfield to conceptualize and develop the current exhibition on "Anne Frank The Writer: An unfinished Story" at the U.S. Holocaust Memorial Museum (June 12 - December 12, 2003) that displays for the first time Anne Frank's original writings together in one exhibition and portrays her as a writer in her own right. He played a central role in negotiating this unprecedented international loan agreement with the Museum's partner institutions, the Netherlands Institute for War Documentation (NIOD), in Amsterdam and ANNE FRANK-Fonds (Foundation) in Basel, Switzerland, to bring Anne Frank's original writings -never before displayed outside the Netherlands- to Washington, D.C., in honor of the Museum's 10th Anniversary.

In addition to his work as a Museum and Web Consultant, Dr. Müller is an independent filmmaker. He was the initiator, research director, and associate producer of the award-winning film Paragraph 175, which profiles gay survivors of Nazi persecution, and assistant director of the film But I was a Girl, documenting the life of Dutch lesbian resistance fighter and female orchestra conductor, Frieda Belinfante.

Dr. Müller is a founding Board Member and Web Coordinator of the ICOM International Committee of Memorial Museums for the Remembrance of Victims of Public Crimes (IC MEMO). He holds a Ph.D. summa cum laude in Sociology and a Master's degree with honors in German Literature and Philosophy, both from the University of Münster, Germany.

The opinions expressed in this article are the author's and do not necessarily reflect the opinions of the U.S. Holocaust Memorial Council or the U.S. Holocaust Memorial Museum. The author expresses his sincere thanks to Elaine Heumann Gurian, Barry Munitz, and Paula Hutton McKinley. You can reach Dr. Müller at km@kmlink.net .

SOURCES

Publications
Castells, Manuel. The Internet Galaxy. Reflections on the Internet, Business, and Society. New York: Oxford University Press, 2001.

Cowen, Tyler. Creative Destruction: How Globalization Is Changing the World's Cultures. Princeton, N.J.: Princeton University Press, 2002.

Friedman, Thomas L. The Lexus and the Olive Tree. New York: Farrar, Straus, Giroux and Anchor Books, 2000.

Hamelink, Cees. J. The Ethics of Cyberspace. London: Sage Publications, 2000.

Jameson, Frederic, and Masao Miyoshi, ed. The Cultures of Globalization. Durham and London: Duke University Press, 1998.

Lo Sardo, Eugenio. Athanasius Kircher, Il Museo del Mondo. Rome: Edizioni De Luca, 2001.

Legrain, Philippe. Open World: The Truth about Globalisation. London: Abacus, 2002.

Müller, Klaus. "Museums and Virtuality," Curator 45, no. 1, 2002, pp. 21-35.

Skramstad, Harold. "An Agenda for American Museums in the Twenty-First Century." In America's Museums, a special issue of Daedalus (American Academy of Arts and Sciences), Summer 1999, vol. 128.

Weil, Stephen E. "From Being about Something to Being for Somebody: The Ongoing Transformation of the American Museum." In America's Museums, a special issue of Daedalus (American Academy of Arts and Sciences), Summer 1999, vol. 128.

Weinberger, David. Small Pieces Loosely Joined: A Unified Theory of the Web. Cambridge, Mass.: Perseus Books, 2002.

Web sites

AAM Diversity Coalition: http://aamdiversitycoalition.homestead.com/divcoagenda.html

Center for Arts and Culture. Access and the Cultural Infrastructure. Issue paper by Allison Brugg Bawden, November 2002: www.culturalpolicy.org/pdf/access.pdf 

European Commission. Eurobarometer: Public Opinion in the European Union. Report Number 53: http://europa.eu.int/comm/
public_opinion/archives/eb/eb53/eb53_en.pdf

European Community's resolution on cultural heritage and globalization: www.coe.int/T/E/Cultural_Co-operation/Heritage/Resources/econfer5.asp#P20_1971

Institute of Museum and Library Services (IMLS). Status of Technology and Digitization in the Nation's Museums and Libraries, 2002: www.imls.gov/Reports/TechReports/intro02.htm 

International Council of Museums (ICOM) Activity Report, 1998-2001: http://icom.museum/act_rep2001/page54.html

The Power of Cultural Tourism. Keynote presentation by Gail Dexter Lord at the Wisconsin Heritage Tourism Conference. Sept. 17, 1999, Lac du Flambeau, Wis.: www.lord.ca/publications/articles/power_cultural_tourism.html 

UCLA Center for Communications Policy Internet Report 2001. Surveying the Digital Future, Year Two: http://ccp.ucla.edu/pdf/UCLA-Internet-Report-2001.pdf

UNDP Human Development Reports, including Deepening Democracy in a Fragmented World, 2002: http://hdr.undp.org

United Nations Educational, Scientific, and Cultural Organization (UNESCO). Culture, Trade and Globalisation: Questions and Answers: www.unesco.org/culture/industries/trade

UNESCO Institute for Statistics. Facts and Figures 2000: http://portal.unesco.org/uis

UNESCO Institute for Statistics. Literacy report: http://portal.unesco.org/uis

United Nations Population Division, Department of Economic and Social Affairs. 2002 International Migration Report, Oct. 28, 2002: www.un.org/esa/population/
publications/ittmig2002/ittmigrep2002.htm

U.S. Department of Commerce. A Nation Online: How Americans Are Expanding Their Use of the Internet: www.ntia.doc/gov/ntiahome/dn/ 

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[TABLE OF CONTENTS]


================
II. GLOBAL AGENT
================

Global Agent profiles a "globalist" making an impact on a global level with an overview of some of the responsibilities, experiences and issues involved with their job. Each profile includes a short bio and a Q&A format piece.

Margarita Quihuis,
Private Venture Advisor

Margarita Quihuis is an independent venture advisor who brings her deep private equity experience and network to turn pre-funded and early stage startup companies into viable, fundable and sustainable businesses. In addition to her advisory practice, Ms. Quihuis is co-founder of Open Capital Network, an accelerator and venture fund aimed at developing technologies for emerging global markets. Prior to OCN, Ms. Quihuis was a venture partner for NewVista Capital, executive director of the Women's Technology Cluster, head of New Media Development at IDEO, and director of IT at Horsley Bridge Partners, a multi-billion venture fund-of-funds. She has held technical positions with Getty Oil, Raychem Corporation and Stanford's Office of Technology Licensing.

Ms. Quihuis has served as a consultant to the U.S. State Department on entrepreneurship and has been widely quoted in the Asian Venture Capital Report, NewsHour with Jim Lehrer, U.S. News & World Report, Forbes ASAP, Red Herring, CNN and CBS MarketWatch. Other activities include participation on the executive committee of Hispanic-Net, serving as a board member of NanoSig -- a northern California based organization dedicated to the commercialization of nanotechnology -- and sitting on the board of Agent Software. She also sits on the advisory board of Women In Technology International's Global Executive Network and acts as an advisor to Acrossworld Communications. Ms. Quihuis holds a bachelor's degree in Petroleum Engineering from Stanford University.

I first met Ms. Quihuis a few years ago while attending the Silicon Forum, a roundtable discussion with leading Silicon Valley thinkers founded by my friend Auren Hoffman. We recently had a chance to sit down and discuss her thoughts on globalization.

Global Degree: As a venture advisor, what has caught your eye on the global stage?

Margarita Quihuis: I am fascinated by social applications such as fuel cell technology because I can see a market for this in the developing world. Some tend to take for granted how an application like solar-powered fuel cells can change the global landscape. It's not simply a means to use our laptop or PDA at the local coffee shop. When you think about the lack of electrical infrastructure in the developing world, where one cannot depend on a steady and reliable current, it becomes a much-needed technology. Everything we produce on a technological level in the first world is designed with the assumption that it will reside in a clean, air-conditioned room with AC power, no power spikes and it is up 24/7. As soon as you get out of that environment, though, our technology does not work -- or does not work as reliably.

Having a hybrid power source becomes interesting and compelling. Anything from hybrid cars to solar charges will make a significant impact on how people work and play. Applications such as laptops, cell phones and PDAs then become global. You can use your computer during a blackout in California, in the Egyptian desert or in a small, rural village in India.

I believe that such technology will be developed at a faster pace from within developing countries since their citizens will benefit to a greater degree from it. For example, India developed a PDA that supports multilingual software development. In the United States we tend not to think about this because our frame of thought is to support English and maybe a few European languages. In India they need to support something like 20 to 30 languages. We are going to see huge strides in software development within countries other than the U.S. simply because they will be used as social applications. This means that a place like India will move to a hybrid fuel source because they have a much more vested interest in such progress.

GD: What are your thoughts on development throughout the world?

MQ: I think development can be good. However, there is no question that development presents many losses. On the whole, though, I think people live healthier lives and have more choices because of development. I think it is especially good for women. When you look at the amount of labor women exert around the world in terms of gathering water, taking care of children, taking care of the elderly, farming, tending to healthcare, conducting micro-entrepreneurship -- these women are exhausted. Anything that can help them is good. Giving them a pump for water, giving them a means to earn money so they can buy services instead of having to do everything themselves, is good. I think development is a great blessing for women.

GD: What are some of the more interesting examples of globalization that you have come across?

MQ: There is definitely a change in the way business people think. C.K. Prahala asserted that the developing world, including the poor, is an untapped market. Business people tend to have a bias in terms of viable consumers for products and services. We overlook the people who are hidden in plain site, if you will. When we look at developing countries and study their markets we need to rethink all of our prejudices and assumptions related to why people buy and sell goods. And how people use goods. The fact that poor people can't afford the inventory cost of the product doesn't necessarily mean that they don't want the product or don't need it. They just don't want to buy a huge bottle of it. A soap company in India has made a fortune by packaging and selling a mini-size, one-time-use shampoo that costs a few pennies instead of forcing people to spend valuable money on a large bottle. This is sort of an opposite way from how Americans think: bigger is better since products become less expensive in volume. Disposable phones and pre-paid calling cards are other examples of overlooking the obvious markets. This didn't seem like a viable business model, yet it has turned into a multibillion-dollar industry. When you look at the early adopters you find the extralegal community in the United States. I think businesses are now looking for the ultimate untapped market through globalization.

Companies have focused so much on the middle-class, yet the rest of the world does not fall into a "middle-class" like that found within the United States. There is no such thing as a middle class in many places throughout the world. We are trained in America to market our services to the broad base of consumers: the middle class. But that training doesn't work globally. We need to think outside of the box on a global level. Again, the obvious customers are hidden in plain sight.

A good political example of this is Vicente Fox when he campaigned to become president of Mexico. As strange as it sounds, he spent time campaigning in California because he saw customers hidden in plain sight. Knowing that 20 to 25 percent of the Mexican labor force lives in California, and that Mexicans residing in California keep in close communication with family in Mexico (and talk politics), he found a way to leverage an untapped market.

The other interesting thing I have noticed is how much globalization is indeed making lifestyles more efficient. I recently came across a cement company that allows people to buy cement in Los Angeles and then delivers it to building sites in Mexico. These are individuals who are living and working in California and send money back to Mexico on a regular basis through a remittance service so the family can build a house. The cement company cuts out the middleman -- the remittance service -- and provides a direct service. This benefits consumers greatly. Buying the building material online is cheaper and delivery of the product is faster. It also gives the consumer more control over how the money is spent. Through a remittance service, the family in Mexico might divert the funds into different areas. In this way, the money goes directly toward the purchase of their product (cement). It was a clever way to use technology to capture a huge part of the remittance market. This more efficient interaction is a direct result of globalization.

GD: What is your favorite book and movie?

MQ: My favorite movie is "The Adventures of Buckaroo Banzai Across the 8th Dimension". I've always wanted to become Buckaroo Banzai with so many different interests and talents. It's a fun cult movie. My favorite book right now is "The Tipping Point". It speaks to a global community in detailing how poor societies operate and are more socially interconnected than other groups. As you become more affluent, your dependency on others decreases. When you are poor that whole "communal operation" is a survival skill.


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=====================
III. GLOBAL SPOTLIGHT
=====================

Global Spotlight highlights an organization that is interacting with globalization in some way.

This issue: UNICEF Change for Good
® Program

While traveling, I usually calculate how much money I'll need for a taxi back to the airport and then convert my foreign currency into U.S. dollars at a bank rather than at the airport (assuming I'll receive a better rate). Without fail, I'm always left with a few paper bills and coins that end up in a small box at home as keepsakes. I recently came across a more fruitful use for those souvenirs.

From the UNICEF Web site:

The next time you travel, please donate your leftover foreign currency to UNICEF through the Change for Good
® Program.

Change for Good
® is a partnership between UNICEF, the United Nations Children's Fund, and the International Airlines Industry, designed to redeem passenger's normally wasted foreign currency and convert it into life-saving materials and services for the world's undeserved children.

Thirteen airlines worldwide collect foreign currency for UNICEF. Participating airlines include Aer Lingus, Air Mauritius, Alitalia, All Nippon Airways (ANA), American Airlines, Asiana Airlines, British Airways, Cathay Pacific, Crossair, Finnair, JAL, QANTAS and TWA.

It is estimated that US$72 million in inconvertible foreign coins and low denomination bills are forfeited each year as a result of international air passenger travel. The International Air Transport Association reports that the world's airlines carried over 489 million passengers internationally in 1999. Even allowing for passengers not carrying currency, such as children, millions continue to be lost each year. Accumulating these pocketfuls of foreign change can yield tens of millions of dollars per year and help save lives. The average passenger carrying $2 in foreign change, for example, could buy 30 oral rehydration packets - a lifesaving mixture of salt and sugar which prevents death from dehydration - or 25 immunization needles, or enough high-dose vitamin A to protect 30 toddlers from blindness caused by vitamin A deficiency for one year.

Since 1991 over US$27 million has been raised for UNICEF around the world through the Change for Good
® program.

Learn more:
http://www.unicefusa.org/support/cfg.html 


[TABLE OF CONTENTS]


==========================
IV. SIDEBAR: "Drowned Out"
==========================

Sidebar is a section devoted to an interesting -- or devastating -- outcome of globalization, a unique tidbit relevant to the global economy or a thought-provoking quote from an individual within the audiences served by Global Degree.

This issue of Global Degree highlights a recent documentary by Franny Armstrong (Spanner Films Ltd.).

"Drowned Out" follows the Jalsindhi villagers through hunger strikes, rallies, police brutality and a six-year Supreme Court case. They are faced with three choices: move to the slums of the city, accept a place at a resettlement site or stay at home and drown.

The people of Jalsindhi in central India must make a decision fast. In the next few weeks, their village will disappear underwater as the giant Narmada Dam fills. Best selling author Arundhati Roy joins the fight against the dam and asks the difficult questions. Will the water go to poor farmers or to rich industrialists? What happened to the 16 million people displaced by 50 years of dam building in India? Why should I care?

Reviews:

"At once angry, compassionate, disturbing and yet empowering, it makes for urgent and necessary viewing." - Time Out

"A film of enormous heart, grit and insight that is both taut political essay and enormously moving plea." - San Francisco Film Festival Jury

My friend Sanjeev Bery met Franny Armstrong at the 2003 San Francisco Film Festival and was able to obtain for me a review copy. I urge you to watch this film, regardless of your politics. "Drowned Out" is a captivating documentary on the real-life struggle between the powerful and the vulnerable in the shadow of globalization -- and the definition of and issues surrounding "progress".

Watch the film and learn more about the director at:
http://www.spannerfilms.net/watch_films.htm


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==============
V. GLOBAL WIRE
==============

Headlines related to globalization from the world's leading news sources.

"Globalization challenges Asian languages"
Asia Times
http://www.atimes.com/atimes/Global%5FEconomy/EG31Dj01.html

"Peru, Ecuador Reflect Broad Latin Changes"
Associated Press
http://www.ohio.com/mld/ohio/news/6193067.htm

"Sri Lanka's Village-Based Alternative to Globalization"
NPR - Weekend Edition
http://discover.npr.org/features/feature.jhtml?wfId=1321059


===================
ABOUT GLOBAL DEGREE
===================

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Global Degree is the leading e-journal studying the impact of globalization and the relationship between business, geography, demography and global economics. Each issue of Global Degree offers a timely, open and multidisciplinary discussion of globalization from different perspectives including, but not limited to, business, politics, academics, technology, economics, activism and foreign policy. Essays and interviews will touch upon ideas, opinions and concepts related to trade, investment, technology, labor, governance, law, political and/or social unrest, the environment, and culture.

EDITOR: Mel Ochoa, contact(at)gdegree.com
http://www.gdegree.com/about_the_editor

Global Degree welcomes essay submissions, feedback/comments and suggestions for all sections. Email the editor directly or visit http://www.gdegree.com for essay submission guidelines.

No part of this publication, advertising or editorial, may be reproduced without written permission of the editor and individual essayists. The Global Degree subscription list will not be sold for third-party marketing or advertising purposes. The opinions expressed herein are those of the contributors and not necessarily shared by the Global Degree staff. All editorial rights reserved. Copyright 2003 Mel Ochoa.

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