"There will exist one degree of separation between the most remote village
  and the tallest skyscraper of industry -- a Global Degree.
"

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GLOBAL DEGREE
A Study of Globalization
Volume 1, Issue 1
www.gdegree.com
Editor: Mel Ochoa
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In This Issue:

I. Featured Essay: "Glocal -- Global Branding"
By Marian Salzman,
Chief Strategic Officer, Euro RSCG Worldwide

II. Featured Essay: "Localizing Global E-Commerce Initiatives With Geo-Intelligence Technology"
By Sanjay Parekh,
Co-Founder and Chief Strategy Officer, Digital Envoy

III. Global Agent: Amy Eldon
Host and Co-Producer of "GlobalTribe" on PBS

IV. Global Spotlight:
Association of South-East Asian Nations

V. Global Jobs, courtesy of Goodwyn/Powell

VI. Sidebar: Arundhati Roy

VII. Reader Feedback

VIII. Coda

+++ Submit an essay to Global Degree +++
 

[TABLE OF CONTENTS]

=================
I. FEATURED ESSAY
=================

"Glocal -- Global Branding"
By Marian Salzman,
Chief Strategic Officer, Euro RSCG Worldwide

Davos. Seattle. May Day in London, Paris, and Genoa. Voices against globalization continue to be strong, with objections ranging from the mistreatment of Third World workers to the growing homogenization that threatens local cultures. Make no mistake: This is not simply a case of disenfranchised youth mindlessly spouting anti-American and anti-corporate slogans. There is a real fear, held by a broad variety of individuals and groups, that the world's power is becoming concentrated in the hands of far too few and that every nation will soon be beholden to corporate interests above all else. (And this explains why glocalization is more relevant today than EVER before!)

In 1999, New York Times columnist Thomas Friedman published The Lexus and the Olive Tree--a hymn to globalization that became an instant bestseller. Its thesis is based on one key fact: Wherever Big Macs are sold, there are no wars.

Implications: The spread of American goods and culture links the world. If Americans export the best of what we do--while respecting cultural differences--we will raise the global standard of living. No one noticed, but globalization died on 9/11. Even Tom Friedman doesn't write about it any more.

What has replaced globalization? An inward turning. A decline in "global heroes" and a new interest in "local heroes." In short, "Glocalization"--the idea that huge brands must make specific appeals to targeted groups of consumers, some of whom may be ambivalent (or outright hostile) to American brands.

Mega-mass advertising--carpet-bombing the world with ads and commercials in every major print journal or on every significant TV network--has become an artifact of a now-bygone era for a number of reasons:

1. Traditional media is under attack: less network TV watching, magazine and newspaper reading;
2. New technology helps consumers filter out commercial messages (TiVo, Replay TV, spam killers) and decide when they want to consume programming;
3. "Prosumers" (empowered consumers) want inclusion in the creative/marketing process;
4. Family ties are weakening; tribes of friends function as families and can't be targeted in the old ways;
5. While celebrities still appeal, "glamour" and "elitism" don't; star power is no longer a substitute for creativity; and
6. 650 million people using Internet mean that the marketing universe is no longer going to be traditional New York-London-Tokyo-Hong Kong-Sydney, which translated into mostly New York, New York, New York, with London weighing in heavy. It's everywhere.

Therefore, marketers must meet the challenges of the "New Normal"--we must work harder, smarter, more individual-centric if we're to succeed in this difficult time. And it all comes down to glocalization! Effective glocalization.

WHAT IS "GLOCAL"?

A popular political adage is "Think global, act local." This is precisely the dictum that directs our work on global brands. Glocal means speaking to local nuances in a global context. The concept expresses recognition that global brands must retain their "brand essence" as a universal entity while at the same time tweaking their offering to accommodate the unique tastes of the local markets in which they operate. One oft-cited example is the great success McDonald's has enjoyed outside the U.S. by adapting its menu to local customs and tastes; if offers the McLox in Norway, for instance, and the McFalafel in Egypt. The glocal challenge is to retain global consistency and yet be recognized as having local appeal and relevance.

A number of major global brands have adopted a glocal strategy that balances centralized decision-making with varying degrees of local autonomy and input. For instance, Coca-Cola permits its local operations to decide whether to opt into or out of global marketing campaigns, depending on how well they think their local campaigns are working. At the same time, operations in each country adhere to a single global brand strategy to ensure that they are all committed to the same brand values.

In marketing, a glocal approach is one that presents a unified global theme and message, but adapts the delivery of that message to the local environment. The fact is that, though we often speak of "global brands," in reality such a thing does not exist. A brand may be globally recognized. A brand may even be globally distributed. But no matter how tightly interwoven our world becomes, there must continue to be local and regional differences in how brands are produced, marketed, and sold. At Euro RSCG, we respect those differences. That's one of the reasons we rank second among all advertising agency networks in terms of number of global assignments (Ad Age Global). By managing our global brands with an eye to local distinctions, Euro RSCG is able to marry the best of two worlds, ensuring that we speak to the prosumer in a way that recognizes and values local preferences and cultural, ethnic, religious, and other distinctions.

Some of the very best aspects of "glocalization" are being demonstrated in the world of online content management. One such example is Yahoo!, a company that has shown absolute adherence to glocalization as it jockeys to establish itself as the default browser to the world. From a Fast Company profile of Yahoo! "globalization evangelist" Heather Killen:

"Finding the sweet spot between the power of a global presence and the flexibility of local empowerment may be Yahoo!'s toughest challenge. Dictate too strict a recipe for building new international sites, and you prevent people on the ground from adding the local flavor that's needed to win over users. Give people too much latitude to do what they please, though, and you not only risk diluting the brand, but you risk losing the advantages that come with standard technology platforms and marketing strategies. 'We're always trying to balance the Lexus and the olive tree,' says Killen, referring to [Thomas L.] Friedman's book, which uses the two symbols to represent the dichotomy between all things global and local. 'And we have to do that in everything, from how we build the organization to how we build our Web sites.'

"...The power of that policy becomes evident once you go [deeply] into Yahoo!'s international sites. Although the 14 top-line categories for the Web directories are the same across all of its sites, subcategories begin to diverge both in name and in content as cultural differences and interests become more localized. For example, log on for a political chat at Yahoo!'s UK & Ireland site, and you can choose to discuss such topics as the Falkland Islands War or the Irish peace process. Do the same on Yahoo! Argentina, and you can discuss the same war, but it goes by an entirely different name. (Despite losing the war against England nearly two decades ago, Argentines still defiantly call the South Atlantic islands 'Islas Malvinas.')

"Getting such cultural cues correct doesn't just save embarrassment, it prevents alienating the very customers you're trying to woo."

A GLOBAL FUTURE?

In the future, will glocalization become less important as the world becomes increasingly global? We think not. In fact, we see a number of signs that the glocal imperative will grow even stronger. First, as Europe continues its movement toward a single economic and political entity, we can expect to see continued efforts to preserve and celebrate those differences that make each national and local culture unique. Centralization will not equal homogenization, in the same way that globalization was never synonymous with Americanization.

Going forward, nations will engage in greater levels of cultural exchange, but there will be no single source or dominating overseer. The July 2001 issue of MIT's Technology Review did a fine job of expressing the degree to which local cultures--far from being steamrolled by globalization--are gaining traction as a result of new modes of communication and access. The examples cited say as much about prosumerism as they do about glocalization, for they underscore the increased power and influence each of us can wield as individuals.

"[The United States is] no longer the world's only powerful media-producing nation. African consumers are more apt to be fans of Hindi musicals than MTV. And even American childhood has increasingly been shaped by Asian cultural imports. Most [U.S.] parents now know about the Power Rangers, Tamagotchi and Pokémon, Sega and Nintendo. For the moment, English remains cyberspace's dominant language, and having Web access often means that Third-World youth have greater exposure to American popular culture. Yet these same technologies enable Balkan students studying in the United States to hear webcast news and music from Serbia or Bosnia. Thanks to broadband communication, foreign media producers will distribute films and television programs directly to American consumers without having to pass by U.S. gatekeepers.

"Some fear that globalization will destroy cultural diversity, resulting in a world ruled by American exports. Yet the world-music scene suggests an alternative, where global popular culture enters our marketplace with help from American youth, audiences demand new forms of diversity and performers fuse traditions to create novel forms that express a widespread experience of dislocation. Call it global fusion, the Third World's answer to Walt Disney and Coca-Cola."

America saw firsthand the importance of locality (physical and emotional) in the aftermath of the terrorist attacks on 11 September. The nation's citizens were enormously grateful for the outpouring of international support, from the U.S. national anthem played at Buckingham Palace to the South Korean schoolchildren praying outside the U.S. embassy in Seoul. Most poignant, though, was the united show of support from firefighters in such countries as Hungary and Colombia. The hyperlocal sense of brotherhood that exists between firefighters will always be more personal and more powerful than that which exists between governments. Similarly, the cathartic and, ultimately, comforting impact of the New York-based talk show "Late Show with David Letterman" was infinitely more important to the nation's healing than the Los Angeles-based "The Tonight Show" could have hoped to be. Two late-night talk shows, both in the same country, both led by men committed to doing the difficult-to-define (and divine) "right thing" after the tragedy. But only the show based at "ground zero"--New York City--had the moral authority to speak for and to the country. No matter how closely tied the world becomes, such distinctions of geography and emotion will always exist.

In the weeks following 11 September, we have also been reminded of the (sometimes latent) power of brand patriotism. Consider the potential impact if the fervor with which Americans are snapping up U.S. flags and other symbols of patriotism were to be matched by a true resolve to "buy American" in the months and years ahead. Such consumer loyalty to local products has been largely dormant in the U.S. in recent years, but in many countries it should be a serious consideration when planning glocal marketing initiatives. A much-publicized poll found, for instance, that French consumers are leery of foods from Britain and the U.S., while they consider their own foods the safest in Europe. About two years ago, Herron Pharmaceuticals raised the hackles of an overseas competitor when it began to run advertisements in Australia claiming that the only difference between its brand of paracetamol tablets and GlaxoSmithKline's Panadol product is that the former is made by an Australian company. According to a report in The Guardian, some critics have been decrying this sort of patriotic branding as "corporate racism."

Corporate racism or not, companies are vying to appear local through the use of indigenous names and symbols. Three leading cigarette brands in Russia, for instance, are Prima, Pyotr I, and Yava Zolotaya--all Russian-sounding names and all produced by U.S. or British manufacturers. In a report in the Moscow Times, Masha Vakatova, PR director at market research firm COMCON, explained, "One of the trends [that emerged from the financial crisis of 1998] was the switch to local brands or brands with Russian names. The companies that picked up on this trend of awakening national pride and exploited it succeeded in occupying whole segments of the market."

As brands seek to enter new markets and increase their presence in others, there is enormous value to be found in tapping into those local sentiments and cultural distinctions that continue to set markets apart. Glocalized branding will remain the answer in a world in which hyperlocal attachments provide consumers with their sense of identity--and security.

THE ROLE OF INFLUENCE

One could easily draw the inference from today's glocal imperative and trend toward prosumerism that access to information has become so egalitarian and democratic that the world of influence has essentially gone flat. In our view, that would be overstating the case. Yes, we are seeing more and more evidence of the waning power of advertising as a single tool for "inventing desire." Audiences have fragmented, they are overloaded with information, and they have become both more skeptical of and more immune to advertising's persuasive influence. This means that advertising can no longer be viewed as a total solution; nevertheless, it continues to play an important role in the overall marketing mix. Advertising remains a powerful tool with which to generate broad-scale awareness, and it often creates the broad imagery that adds value to the brand--both for its users and for those who observe its users (how else would we know how cool someone who drives a BMW is?).

That said, in this more interconnected global village in which we live, we have become convinced that trends, and their adoption as broader habits and practices in marketplaces, are increasingly influenced by complex networks of human interaction. (Interaction that clearly is facilitated and accelerated by the new connectivity.) A new style of trendsetter has emerged, and in this era trendsetters have far greater influence over what comes to market, not just over what is already there.

What is especially fascinating to us is the degree to which these trendsetters are connected with one another. This has been an important premise of such recent books as Malcolm Gladwell's The Tipping Point, and it a notion that was popularized in John Guare's much celebrated play, "Six Degrees of Separation." Experts and analysts in many fields agree that small-world social networks have important implications in today's global marketplace. In the words of Cornell mathematician Steven H. Strogatz, "If you need to spread information through a network quickly and reliably, this may be a good architecture."

It is our conviction that influencing the influencers is more important today than ever before. For information is no longer distributed from the few to the many, but along a vast and ever-changing network of communications pipelines. Information flows in both directions, but it is society's influencers who regulate the flow and determine whether any particular drop of information is quickly shunted to the exit or multiplied and pushed along the entire extent of the network.


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[TABLE OF CONTENTS]


==================
II. FEATURED ESSAY
==================

"Localizing Global E-Commerce Initiatives With Geo-Intelligence Technology"
By Sanjay Parekh,
Co-Founder and Chief Strategy Officer, Digital Envoy

The Internet has been this decade's most significant communications tool, enabling businesses to reach out to today's global audience in a more cost-effective manner. In 2001 alone, approximately 350 million Internet users existed worldwide with projections for 2005 expected to more than double.

Because the online world has become such an integral part of day-to-day business, appealing to a mass online universe is no longer adequate: businesses are constantly searching for new and innovative ways to reach these faceless individuals and to move e-commerce transactions and processes to the next level. Furthermore, in the once boundary-less Internet universe, new restrictions and regulations now require that companies specializing in e-commerce think about their online business channels in a new way.

In today's world, the term e-commerce no longer refers to the simple practice of just buying and selling goods and services online. Over the years, e-commerce has evolved to become an all encompassing term that takes into account a variety of factors beyond transactional activities and has now grown to include customer relationship management (CRM) and business collaboration. As global e-businesses take a more holistic view of their e-commerce initiatives, they are turning to cutting-edge online technologies that help them move closer to replicating real-time interaction in the offline world - most importantly, helping to remove the impediments of geographical distance.

MEETING AN IMPORTANT NEED

Since the end of the Cold War, the global economy, and not surprisingly the United States' participation in that economy, has been growing at an average of roughly 7 percent annually as reported by both the World Trade Organization and the U.S. Department of Commerce. Over the last 14 years, the level of this activity has roughly tripled, pushing the sum of U.S. imports and exports alone to exceed $2 trillion annually. Similarly, the number of U.S. companies engaged in international trade has also tripled. However, e-commerce is still a small portion of total world trade. But, it is significant because of its major potential to spur growth in international business.

Although the Internet now makes it possible for consumers globally to shop online, many companies are beginning to understand that merely constructing a Web site does not mean an instantaneous spike in international sales. E-businesses have come to realize the importance of engaging the global customer in a way that has previously been difficult in cyberspace. By implementing geo-intelligence technology, online enterprises can now stock their virtual shelves with goods and services that meet users' needs based on geographic location as well as interact with customers on a local level - much like the offline world.

TECHNOLOGY WHOSE TIME HAS COME

Over the last few years, the Internet has experienced a tremendous growth surge. Internet access is now available from locations that were completely unimaginable 10 or 15 years ago - at outposts as remote as the Antarctic. In the United States, the acceptance and integration of the Internet as a vital part of everyday life has occurred at a phenomenal pace. Now, anyone can have access to the global online marketplace. In fact, the Internet is evolving into a utility that is available to the vast majority of the world's population as a key medium for commerce.

However, according to Jupiter Media Matrix, the biggest obstacle that U.S. companies must overcome when beginning a global, e-commerce project is the tendency to miscalculate the complexity of establishing localized Web sites for foreign markets and audiences.

Even though 70 percent of Internet users in 2002 were based in the United States, forecasters predict those demographics to change significantly this year, with the percent of users in the European Union expected to exceed the percent of users in the United States. More notable to e-businesses, in the next five years, Europe's online consumers will evolve from surfers to shoppers, with sales of retail good and services expected to grow 140 percent annually.

Only the technology-savvy companies that use the most accurate and reliable geo-intelligence to localize their global e-commerce initiatives will be able to tap this burgeoning marketplace with success.

With the online business world clamoring for new and better ways to enhance their end users' Web experience, geo-intelligence technology promises to deliver an in-depth view of the Internet that will allow for more tailored messaging and content by illustrating the inter-relationship of geography and e-commerce.

DEFINING GEO-INTELLIGENCE

This new type of technology is a recent innovation that maps the Internet using non-invasive methods and indexes by IP (Internet Protocol) addresses. IP-based intelligence technology provides real-time information about online users - without invading their privacy - such as geographic location down to a city level worldwide, as well as other data such as connection speed and Internet Service Provider (ISP) - all based on the end user's IP address. The method for analyzing and applying this information is called "geographical intelligence" or "geo-intelligence." Geographical targeting of Internet users holds new promise in helping e-businesses to better understand and adapt to the nature of their online consumer.

Until now, there has been no way to reliably extract such information about an online user unless he or she provided the information, assuming that the user would provide a reliable answer. Using third-party databases and other such methods to gain customer insight have proven less than accurate. Some widely used techniques such as cookies, which plant a small file on the user's computer to trace online activity, are considered extremely invasive by a growing number of Web surfers who are turning them off to avoid being watched by "the powers that be."

By employing geo-intelligence, online enterprises have a new way to reach out to an untapped and previously hard-to-reach online audience - the unregistered user - and begin to build a solid relationship by offering products, services, or useful information that appeal to the user where it matters most - close to home. For example, if a Web surfer visits a global e-tailer for the first time, chances are it is a hit-or-miss experience as to whether or not products shown online match the tastes and culture of the Web site visitor. But now, with geo-intelligence, enterprises can automatically target the user in a way that is relevant, such as showing localized promotions, offering language-specific content, and providing pricing in correct currencies.

E-COMMERCE APPLICATIONS

Whether used as a standalone technology or as part of an enterprise platform, geo-intelligence has uses in multiple e-commerce applications.

Language

With the demographics of the Web shifting away from the United States, and hence English, a language gap has developed for companies offering global e-commerce Web sites. As of today, various estimates place the percentage of Web pages worldwide that are in English at 75 percent. On the other hand, the percentage of English-speaking Web users is projected to be only 45 percent.

One such company working to close this language gap is translations.com, a leading global, multilingual solution provider. It successfully uses geo-intelligence in its Web site translations services as a means to expand e-commerce across cultures and markets by offering a solution that recognizes an end user's location and automatically delivers content that is specific to their location in their preferred language.

By offering Web content to end users in their native languages, e-businesses are able to drive the e-commerce process. In fact, research demonstrates that shoppers are three times more likely to buy products from Web sites in their native languages, while two-thirds of online shoppers will immediately click away from a site in another language. If an online business doesn't make language accommodations, it will more than likely shut out a large percentage of its global purchasing population.

Taxes and Tariffs

Tariffs and taxes vary from country to country, and the challenge of compliance has been an ongoing problem for the e-commerce industry. For example, the new European Union (EU) value added tax (VAT) rules will go into effect on July 1, 2003, requiring non-EU vendors selling electronically supplied goods and services to EU consumers to determine and charge VAT based on a customer's country of residence. Global e-commerce vendors can now turn to geo-intelligence technology to automatically pinpoint the geographic location of online customers based on the information provided by their IP-address once they log on to a Web site.

The benefit is twofold here. Online shoppers are more informed about the impact of such tariffs that many times significantly drive up the cost of products and services. And, with accuracy rates of well over 99 percent at a country level and more than 93 percent at a city level worldwide, e-businesses can be confident that they are complying with such regulatory issues.

Currency

Just as important as providing language-specific content, so too is the need for any global e-tailer to offer currency-specific pricing to enhance the success of its international sales revenues. The true challenge comes as international online businesses try and quote prices to customers in multiple currencies that remain in a constant state of fluxuation in today's volatile, global economy.

However, this is no longer an issue. Firms such as E4X, a multi-currency provider, have harnessed geo-intelligence, enabling online businesses to automatically sell their products and services in local currencies without risk. For example, E4X's Currency DetectorTM, provides a foreign exchange solution that not only enables American online merchants to automatically display guaranteed, final prices in local currencies, but also allows them to receive exact and expected payments in U.S. dollars - without foreign exchange risks and associated costs.

Fraud

Fraud is an enormous concern for e-businesses in a global marketplace; the percentage of fraudulent transactions worldwide has tripled in the last four years. Online credit card fraud cost businesses an estimated $9 billion in 2001 and is estimated to be as much as $60 billion by 2005, according to Meridian Research. Unlike the traditional offline world where banks often absorb the cost of fraudulent credit card transactions, online merchants are typically responsible for these charges.

Geo-intelligence enhances the value of existing Internet risk management solutions by establishing a real-time authentication check-point that allows e-tailers to either be alerted to specific countries with a high rate of fraud in order to completely investigate potentially illegal transactions prior to completion or to automatically reject orders from questionable overseas IP origination points. Recently one online financial company reported identifying $500,000, in one day, worth of transaction fraud detected solely by using geo-intelligence technology.

Digital Rights Management

Online merchants are confronted by a variety of national laws, especially those that relate to exclusive Internet distribution rights for digital media assets. With traditional media, specific distribution companies divide distribution rights based on geography, but until now, it's been a challenge for e-businesses to erect geographic distribution borders on the borderless Internet.

Without the ability to establish territorial rights, companies such as CinemaNow, the leading video-on-demand distributor of feature films over the Internet, would be limited in its ability to distribute products because there would be no way to enforce access rights. Yet, with geo-intelligence technology, CinemaNow now administers its online business successfully by addressing content issues such as copyrights and syndication by permitting or restricting access to their products based on the location of Web site visitors.

NO TIME LIKE THE PRESENT

As the Internet continues to expand, so too will e-commerce, further solidifying the need for location-based information. With geo-intelligence, it is now possible for users to immediately access content that is relevant to them without having to disclose any personal information. In addition, with all of the fraudulent transactions that occur through the Internet, the ability to verify information about a user's location will pay dividends in helping e-businesses to ensure that their revenues are protected and their audience is secure when shopping online.

Geo-intelligence is becoming a pervasive technology, fundamentally reshaping e-commerce applications and associated transactions.

So, in deploying a global e-commerce initiative, it's important to remember that your customers can be from anywhere in the world via the Internet and that languages and customs are different everywhere. By automatically building geo-intelligence into an e-commerce platform, companies can gain the advantage as they begin to build solid, global relationships based on connecting with consumers within the parameters of when, where and how they want to be reached as well as providing relevant, personalized information that resonates with their culture and lifestyle.

ABOUT THE AUTHOR

Sanjay Parekh is co-founder and chief strategy officer at Digital Envoy, the leading provider of IP-based intelligence technologies, developed to improve the delivery of Internet content. He can be reached at sanjay(at)digitalenvoy.net


[TABLE OF CONTENTS]


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III. GLOBAL AGENT
=================

Global Agent profiles a "globalist" making an impact on a global level with an overview of some of the responsibilities, experiences and issues involved with their job. This profile includes a short bio and a Q&A format piece.

Amy Eldon,
Host and Co-Producer of "GlobalTribe" on PBS

"Be the Change." This dictum is the driving force behind Amy Eldon's new series on PBS, GlobalTribe, and her accompanying Web site, www.pbs.org/globaltribe  -- funded by the Packard Foundation and AOL respectively. A self-proclaimed "peace correspondent," Ms. Eldon seeks out individuals throughout the world who put real solutions to global problems; visionaries who are reinventing the world via their own communities. Her past television credits include associate producer and presenter for the Emmy-nominated film, "Dying to tell the Story," co-producer and co-host for CNN International's "Global Trek: In Search of New Lebanon," and co-producer for "Soldiers of Peace: A Children's Crusade." She has co-authored three books, including "Soul Catcher: A Journal to Help you Become Who you Really Are," and is the author of "Angel Catcher for Kids." As the co-founder of the Creative Visions Foundation, she helps fund young writers, journalists and photographers who wish to produce commercial projects with a social, humanitarian or environmental focus. Ms. Eldon was born in England, grew up in Kenya, has visited over 40 countries and currently resides in Los Angeles.

I sat down with Ms. Eldon to discuss her series and her thoughts on globalization.

GD: What inspired you to create GlobalTribe?

AE: In "Soldiers of Peace" for CNN, I documented a group of kids in Colombia nominated for the Nobel Peace Prize. For them it was more risky to work for peace than it was to work for war. It was amazing to see a group of 15, 16 and 17 year olds faced with insurmountable obstacles, yet they were not paralyzed by the situation and remained full of hope. As young people they believed they could change things. I met them at a time when I was discouraged, feeling sad about the world and angry over the 1993 killing in Somalia of my brother, Dan Eldon, a war correspondent. They gave me the sense that if they could change things - really change things on a political level in Colombia - then I, too, could make a difference. I'm not in a position to influence policy since I don't run a corporation, so I'm going at it from a more grassroots approach and working to create a global dialogue where we can all share ideas on poverty and conservation. What I found in doing GlobalTribe is that we are truly interconnected. I've realized after 9/11 that what happens in countries around the world affects us all so it is imperative to create this multicultural understanding.

GD: What are you hoping to accomplish through the show?

AE: Basically it is that whole "Think Globally, Act Locally" saying. Hopefully GlobalTribe will strike a chord and empower people to create positive change in their own communities. As Teddy Roosevelt said, "Do what you can, with what you have, where you are." We have the Voices of Change section on the Web site to provide examples of people who have gone out and done this, whether it's Arun Gandhi or Kerry Kennedy Cuomo, or just everyday people like Craig Kielburger who, at age 20, has been nominated for a Noble Peace Prize. Our ultimate objective is not for someone to watch our show and be sad, but to instead be inspired to turn off the television and go do something that makes a difference.

GD: Is that what you mean by "Take a Stand, Be the Change" on your Web site?

AE: Exactly. When I interviewed Gandhi's grandson, Arun Gandhi, he said that his grandfather had once been approached by a group of cynics who said they couldn't change unless the world changed. To this Mahatma Gandhi responded, "No, no, no. The world won't change unless we change." This is the show's premise as well: you must be the change you wish to see. And that starts, as the Colombian kids taught me, within our own hearts. It then spreads to our families, to our communities and then, because we are so interconnected, it ultimately affects everybody.

GD: What is globalization?

AE: I think of globalization in terms of little experiences I have along the way. Globalization allows me to email my friends from Internet cafes anywhere from Manila to Michoacan, or email my father who lives in Kenya to recount my experience from that day's shoot at a garbage dump in the Philippines. Globalization means eating a hamburger in a Manila McDonald's and then walking outside to eat Balute, a fertilized duck embryo. Globalization has allowed the media to create a cross-border understanding. For me in particular, GlobalTribe provides young people with the ability to form friendships and not see each other from different worlds and cultures.

GD: What are the most pressing issues on the global stage and what are possible solutions?

AE: Half the world's population lives on less than two dollars a day. In order to bridge this tremendous divide between rich and poor we need to educate people about what is going on. I really do believe that if Americans knew more about the rest of the world they would want to do something. But we're not educating Americans or giving them the opportunity to care. We need more informative programming to highlight some of these issues. The first two shows of GlobalTribe focused on issues of conservation and population, and I'd like to expand the series to include more humanitarian issues such as AIDS.

AIDS is especially significant to me since I grew up in Kenya and I'm seeing my community being affected at every level. One in five adults will die of AIDS, yet very little is being done about this pandemic. I was so thrilled to see Bono use his celebrity status as a platform to shout out what's happening. I think we need more education in America on what is happening. When Bono was on the circuit people were horrified by the facts. However, I think people have donor fatigue when it comes to Africa, especially after the feminine in Ethiopia and some of the more recent tragedies. I was amazed and thrilled to see Bush allocate money to the AIDS crisis. The solution lies in education and more money from the government, as well as an education campaign in the countries themselves. So as to not scare away tourists, governments are choosing death by denial in not to talking about AIDS. We need a real push to educate people. Kenya, for example, is pretty prudish in that citizens don't talk about sex. They need an increased number of sexual health clinics, widespread condom distribution and education from a very early age.

GD: You mentioned you don't influence change through the policy side, but rather through your grassroots efforts. What do you see as the difference and is one better than the other?

AE: Through the show I am presenting the positive aspects of globalization. I'm not so much criticizing corporations but instead saying that globalization is here to stay and we cannot go back. The series looks at what we are going to do about globalization and shows how we can make it work for us. Living in this borderless world amplifies the need to celebrate and learn from each other's differences and share each other's ideas. It is vital to create a solidarity at this level and not the more corporate level. Hopefully that will affect the corporations and affect the educated policy makers we reach out to at PBS.

GD: What does an ideal world look like in 20 years?

AE: I think it involves people taking responsibility and, as we say on the Web site, be the change you wish to see. My brother always said that evil is due to ignorance, not intent. So for me personally, in my world, I want to make sure that people are being educated. I also want to break down some of these cultural and religious boundaries that separate us and to focus on the positive aspects of globalization - the sense of interconnection and learning from each other.

GD: What is your favorite movie and travel destination?

AE: "Nowhere In Africa" is my favorite movie and is deserving of its recent Academy Award. As for a favorite travel spot, I would have to say a little island off the coast of Kenya called Lamu. It is an idyllic, beautiful setting. Donkeys in dusty streets replace cars and you can hear the call to prayer in the distance. It is a magical place where everyone falls in love.

Comments can be sent to Ms. Eldon at contact(at)gdegree.com. Please include "Amy Eldon" in the subject line.


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====================
IV. GLOBAL SPOTLIGHT
====================

Global Spotlight is an area that highlights a company, NGO or other organization that is facing globalization in some way. This may include the small mom and pop company selling to a large global audience or a large multinational corporation introducing a product to new markets and the issues involved with such a campaign. It also may include regional associations like ASEAN (see below) and others.

[from http://www.aseansec.org]

The Association of Southeast Asian Nations or ASEAN was established on 8 August 1967 in Bangkok by the five original Member Countries, namely, Indonesia, Malaysia, Philippines, Singapore, and Thailand. Brunei Darussalam joined on 8 January 1984, Vietnam on 28 July 1995, Laos and Myanmar on 23 July 1997, and Cambodia on 30 April 1999.

The ASEAN region has a population of about 500 million, a total area of 4.5 million square kilometers, a combined gross domestic product of US$737 billion, and a total trade of US$ 720 billion.

OBJECTIVES

The ASEAN Declaration states that the aims and purposes of the Association are: (i) to accelerate the economic growth, social progress and cultural development in the region through joint endeavors in the spirit of equality and partnership in order to strengthen the foundation for a prosperous and peaceful community of Southeast Asian nations, and (ii) to promote regional peace and stability through abiding respect for justice and the rule of law in the relationship among countries in the region and adherence to the principles of the United Nations Charter.

The Treaty of Amity and Cooperation (TAC) in Southeast Asia, signed at the First ASEAN Summit on 24 February 1976, declared that in their relations with one another, the High Contracting Parties should be guided by the following fundamental principles:

*
Mutual respect for the independence, sovereignty, equality, territorial integrity, and national identity of all nations;
*
The right of every State to lead its national existence free from external interference, subversion or coercion;
*
Non-interference in the internal affairs of one another;
*
Settlement of differences or disputes by peaceful manner;
*
Renunciation of the threat or use of force; and
*
Effective cooperation among themselves.


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V. GLOBAL JOBS
==============

Global Jobs is a round-up of global leadership positions currently seeking applications, courtesy of Goodwyn/Powell.

1. Group Operations Manager for a $500 million division of a $3 billion medical products company. The position is based in London, UK. Requires pan European and multilingual candidate in distribution and complex operations environment.

2. Corporate Controller for a $500 million manufacturing business. This is a $100 million division based in Luxembourg.

3. FP&E Manager for a $500 million pharmaceutical company. This position is based in Stuttgart, Germany.

4. Finance Director for a $2 billion optical manufacturing company. This position is based in Stuttgart, Germany.

Resumes can be sent to dan(at)goodwynpowell.com


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==========================
VI. SIDEBAR: Arundhati Roy
==========================

Sidebar is a section devoted to an interesting -- or devastating -- outcome of globalization, a unique tidbit relevant to the global economy or a thought-provoking quote from an individual within the audiences served by Global Degree.

This issue highlights a piece written by Arundhati Roy in her book, "Power Politics" (South End Press, 2001). Ms. Roy was trained as an architect. She is the author of the novel "The God of Small Things," for which she received the Booker Prize, and "The Cost of Living." Roy lives in New Delhi, India. I feel this quote best reflects some of the questions we will work to answer in every issue of Global Degree.

"Is the corporatization and globalization of agriculture, water supply, electricity, and essential commodities going to pull India out of the stagnant morass of poverty, illiteracy, and religious bigotry? Is the dismantling and auctioning off of elaborate public sector infrastructure, developed with public money over the last fifty years, really the way forward? Is globalization going to close the gap between the privileged and the underprivileged, between the upper casts and the lower castes, between the educated and the illiterate? Or is it going to give those who already have a centuries-old head start a friendly helping hand?

"Is globalization about 'eradication of world poverty,' or is it a mutant variety of colonialism, remote controlled and digitally operated? These are huge, contentious questions. The answers vary depending on whether they come from the villages and fields of rural India, from the slums and shantytowns of urban India, from the living-rooms of the burgeoning middle class, or from the boardrooms of the big business houses."


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====================
VII. Reader Feedback
====================

Thoughts? Send them to : contact(at)gdegree.com


==========
VIII. CODA
==========

Coda is an editorial on a global subject written by the Global Degree staff.

Globalization is drastically changing the world. It is changing the way business leaders conduct business, the way corporations operate, the way politicians set policy, the way developing markets emerge onto the international stage and the way customers impact all of the above. Globalization also is making a negative impact on many fronts. Some might argue that the environment and cultural identities, to name a few of these fronts, are suffering. As the buzzword for the new century, globalization is too often thrown around without a full comprehension of its meaning or its range of implications. Still, many remain on a path of globalization -- or in its path.

The intent of Global Degree is to draw attention to the issues surrounding this term. This discussion, forum -- debate, if you will -- has been absent on the global stage ... until now. True, the globalizing economy has been covered by other publications. Yet most of what I have read comes from a purely academic or economic standpoint. It is important, however, for globalization to be seen as much more than just a matter of economics. I will expand the discussion to include the many audiences either affected by or leading the effort of globalization: high-tech leaders, business executives, activists, marketers, writers, politicians, not-for-profits, villagers in developing countries and numerous other voices.

The purpose of this journal is not to convince readers that we live in a shrinking world. This is, for the most part, already evident. Global Degree will highlight this, but also discuss the impact of such an increased level of interconnection. Globalization's effect on political, environmental, cultural and economic spheres -- both positive and negative -- remains ambiguous and worthy of an in-depth study. Namely, is the quality of life better or worse due to globalization? This is a question that will reverberate throughout every issue of Global Degree.

Our mission is as follows:

"Global Degree is the leading journal studying the impact of globalization and the relationship between business, geography, demography and global economics. Each issue of Global Degree offers a timely, open and multidisciplinary discussion of globalization from different perspectives including, but not limited to, business, politics, academics, technology, economics, activism and foreign policy. Essays and interviews will touch upon ideas, opinions and concepts related to trade, investment, technology, labor, governance, law, political and/or social unrest, the environment, and culture."

As globalization takes hold over the next decade, it is my opinion that there will exist one degree of separation between the most remote village and the tallest skyscraper of industry -- a Global Degree. This journal will allow us to discuss whether this degree of separation is positive or negative, helpful or harmful.

--Mel Ochoa


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===================
About Global Degree
===================

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Global Degree is the leading journal studying the impact of globalization and the relationship between business, geography, demography and global economics. Each issue of Global Degree offers a timely, open and multidisciplinary discussion of globalization from different perspectives including, but not limited to, business, politics, academics, technology, economics, activism and foreign policy. Essays and interviews will touch upon ideas, opinions and concepts related to trade, investment, technology, labor, governance, law, political and/or social unrest, the environment, and culture.

EDITOR: Mel Ochoa, contact(at)gdegree.com

Global Degree welcomes essay submissions, feedback/comments, and suggestions for Sidebar, Global Jobs, Global Agent, and/or Global Spotlight. Email the editor directly or visit http://www.gdegree.com  for essay submission guidelines.

No part of this publication, advertising or editorial, may be reproduced without written permission of the editor and individual essayists. The Global Degree subscription list will not be sold for third-party marketing or advertising purposes. The opinions expressed herein are not necessarily those of the Global Degree staff. Copyright 2003.

Subscription services: www.gdegree.com/subscribe.htm

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